With the recent turn of events, we’ve all been made to appreciate the luxuries we’ve been enjoying for years. First-class dining, luxury villa rentals, trips to the theater, international travel and spending time with our nearest and dearest. And as we ease back into our former lives, we’re starting to rekindle our fondness and gratitude for the hospitality industry.
But what is luxury hospitality and why is it so important?
With many years experience leading the way in luxury hospitality, we’ve curated what it means to be in luxury hospitality and why Villazzo offers a one-off unrivalled service that customers turn to time and again.
At Villazzo, we understand what this means more than anyone else.
Simply put, it’s delivering a world-class service that exceeds customer expectations and anticipates personal needs, before individuals even do.
That’s why our luxury villa rentals bring the best of all worlds together, including all the perks of five-star hotels, coupled with the privacy and decadence of luxury villas – we call it the ‘VillaHotel’ experience.
Here’s what we do to ensure we create a perfect and seamless hospitality experience for each and every guest:
You’re only as good as your team, which is why we go to great lengths to recruit and train the best talent in the industry. Our dedicated teams are hand-picked, not just for their credentials, but also for their approach to hospitality. Empathy, understanding and dedication are traits we look for, alongside an unparalleled work ethic. Because we believe that in giving we get.
Before individuals join our team, they undergo training and a rigorous induction process to learn the ‘Villazzo’ way. This helps to intuitively understand and anticipate customer needs – being one-step ahead always.
This philosophy and approach flows through every single team member, from our hotel managers through to our gourmet chefs, housemaids and butlers.
Customers tell us that the reason they return to us time and again, is because we help to create lasting memories. We go way beyond providing world-class properties - we breathe life into them, tailoring them to your preferences, overhauling them to your personal requests and tastes. From interior décor to your favourite amenities - no request is too small or big.
Should you have a special occasion to celebrate, we can also help achieve your ambition. Whether it’s securing the hottest table in town, hiring a private mariachi band and gourmet chef for at-home dining, or even creating a breathtaking fireworks display from your villa rental rooftop, our team are well connected and experienced, to make just about anything a reality.
And finally, through our years’ of experience, insight and knowledge, we have curated a collection of the world’s best properties for your enjoyment. Our team of experts research each and every property, to ensure it meets our high standards and yours. Our multi-million portfolio of properties extend from sprawling Saint-Baths luxury villas through to coastal chic St-Tropez villas, and jaw-dropping properties in first-class destinations, such as Ibiza, Miami and Aspen.
To learn more about Villazzo, or to book one of our award-winning properties, visit Villazzo.com now.
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